Access to your DBS Portal and understanding the DBS process

Please download the guide to help you as Lead administrator or ID verifier navigate the DBS system.

You can also complete our elearning module to assist you with the DBS process and the portal here, you do need to be signed into the CSS account to access the learning module.

DBS Guidelines[1]Download

You are are just one click away to our secure link taking you directly to your login details on the DBS system where you can access your information and records of your DBS checks.

Access the portal as an ID Verifier here

Ensure you select the correct level of DBS for you employee or volunteer here using this tool , this will also avoid any unnecessary charges if the incorrect DBS level is selected.

CSS is not responsible for any incorrect selection

An ID verifier has exactly the same rights as the administrator, and an administrator is also an ID verifier. The only difference is that the administrator receives all the email alerts when:

An applicant fills in their application form

The application has been completed by the DBS service.

If you are the Lead Administrator access the portal as an Administrator here

CSS is not responsible for any incorrect selection

Ensure you select the correct level of DBS for you employee or volunteer here using this tool , this will also avoid any unnecessary charges if the incorrect DBS level is selected.

The DBS service reduced the cost of Basic and Enhanced DBS certificates. The Enhanced certificates only remain free for volunteers. Basic DBS checks are not free for volunteers.

Our processing fee remains the same at £8.50 per check

The DBS process once you have submitted

Once you have pressed submit, the application is then in the DBS process. The time it takes to complete can vary because of a number of factors.

There maybe a large number addresses to check, a typo in any of the information, system delays with police checking etc. As you can see below, this application was received by DBS on 22nd June but police checks were not completed until 4th August.

Administrators & ID Verifiers.

The system requires that you change your password every 60 days regardless of how many times you access the system during the previous 60 days.

Click on **my details** to change your password or your memorable information

If you find you are locked out of your account, you will need your account unlocking. You can use the form to unlock here.

You can also reset your memorable word using the link provided, see below:

❗️DBS UPDATE SERVICE IMPORTANT –

We have actively been discouraging churches from signing up with us to the update service , this is to keep the cost low when volunteers can actually sign up FREE to the update service themselves here . This costs churches nothing so no need to pay us.

Please note Should you disable the “subscription not required” there will be an additional charge of £3.50 per DBS check to the update service