❗️Digital ID checking for your DBS’s
Digital ID checking for your DBS’s
There is now a time saving benefit available for processing your DBS’s. Once a volunteer or employee has completed their application form and uploaded just their passport and driving licence for their digital ID check, you then log into your portal, press the submit button, and it goes to the DBS for processing, its that simple. For a digital check to be successful, all names and addresses must match the DBS application form to the driving licence and passport.
Liveness detection
The digital system captures an image of the person in front of the camera.
Accurate data extraction
The digital system uses OCR (Optical Character Recognition) technology, NFC (Near Field Communication) chip reading and our expert security team to accurately extract data from thousands of ID document types from over 200 countries and territories.
Document authenticity check
The digital system uses both automatic and manual processes to check the security features of each unique ID document to make sure it’s genuine.
Biometric face match
The scan of the user’s face is captured during liveness to their ID document photo to confirm that the ID document belongs to the user.
How it works.
The applicant uploads their ID into their DBS application form.
NB. The applicants ID MUST match what is on their DBS appplicatin form for the digital check to work. If the address on the driving licence differs from the DBS application form, the check will not work.
As an administrator or ID verifier, you log into the portal and you will see the message customer submission. This means the DBS is ready to be submitted by you as the customer. You simply click on “edit” as usual and submit the application.
The only difference is you don’t key in the ID information as its already been done for you.
Error Codes
Here is a list of error codes your volunteers may see when completng adigital check.


Your volunteers can now upload their own ID for themselves using digital ID checking.
They just need BOTH a passport and a driving licence
Cost:
£4.50 plus VAT
This is on top of our admin fee of £8.50 inc VAT
For support on digital ID checking please see here
Please note – your applicant has 2 attempts at the digital check, you are charged £5.40 for each failed attempt
Try the ID demo here
A reminder of the DBS fees.
Digital ID Checking
Volunteers and paid staff can now upload just their UK passport and driving licence to the DBS system, saving the Lead Administrator or the ID verifier time.
The details on the passport and driving licence MUST match the details on the DBS application. Please ensure your applicants are aware of this
| DBS Check Type | DBS levy for an employee check | DBS levy for a volunteer check | A Digital ID check | B Update Service | CSS Admin charge | Total Cost with A+B + CSS charge | Total cost without A + B |
| Basic | £21.50 | £21.50 | £5.40 inc VAT | N/A | £8.50 inc VAT | £35.40 | £30.00 |
| Standard/Enhanced | £49.50 | Free | £5.40 inc VAT | £3.50 inc VAT | £8.50 inc VAT | Employee £66.90 *** Volunteer £17.40 | Employee £46.50 *** Volunteer £8.50 |
| Enhanced with Barred Lists | £49.50 | Free | £5.40 inc VAT | £3.50 inc VAT | £8.50 inc VAT | Employee £66.90 *** Volunteer £17.40 | Employee £58.00 *** Volunteer £8.50 |
