Training: Responding Well to Allegations and Complaints and Safeguarding Concerns.

A brand new training session to support church leaders and trustees to deal with a complaint or an allegation.

Feedback from January’s 2021’s session:

Thanks Paul and Sue – A very useful session.
I was pleasantly surprised at the clarity structure and huge content of the course, careful to concentrate on the matter in hand and not be distracted by peripheral issues. Super ability to take and give answers to questions on the fly. Crystallising many things I have thought but not known for sure. Helping me be sure about the difference between safeguarding concern, allegation, whistleblowing and complaint. and the different ways to work out about a threshold having been crossed or not and then what to do. Excellent.” Church Leader

Duration : 3 hours

Target Audience: Trustees and church leaders/officers HR and Senior Managers

Course Aim: Managing an allegation can be a difficult and stressful situation for all concerned. This session is to help you understand the whole process from receiving the initial allegation, recording and reporting and through to its conclusion.

Handling a complaint can be difficult, this is where we need to ensure that our policies and governing documents for church order are fit for purpose.

We will take you through sub-threshold allegations; where an allegation doesn’t meet statutory reporting and also statutory reporting.

How to manage an allegation.
dealing with the shock and the emotion
managing others
HR processes
Other processes

How to report.

Statutory threshold for reporting

Who to report to.

The role of the LADO

How the church should work with the Local Authority and the Police

Supporting the staff member or volunteer.

Pastoral responsibilities supporting families

Managing the reputational risk

Delivered within a Biblical and legal framework

Drawing on his experience working within a Local Authority, where he managed and investigated allegations against school staff and volunteers in his role as a Local Authority Designated Officer (LADO), as well as leading investigations and allegations into concerns below the statutory threshold within churches, Paul shares learning how churches and Christian charities should respond to, and manage allegations involving people who work with children, young people, and adults at risk of abuse. He explains how to manage safeguarding risks effectively, protect those involved, and minimise potential reputational harm by ensuring robust systems, policies, and processes are in place.

Book here

https://www.eventbrite.co.uk/e/supporting-churches-in-responding-well-to-a-complaint-or-an-allegation-tickets-390619973857

Cost £75.00