Please use the correct link based on your DBS role; ie whether you are an administrator or ID verifier.
You can also access these directly from the main menu.
- Home
- WHAT WE OFFER
- Your CSS account
- MEMBERSHIP
- ABOUT US
- TRAINING
- Useful Links
- DBS CHECKS
- DBS Portal Support
- Access to your DBS Portal and log in support
- 2025 guidance for manual ID DBS checks
- Digital ID checking for your DBS’s
- ID3Y7P Error Code
- DBS Certificate Reprints
- Request DBS portal unlock and password reset
- DBS Risk Assessment – Managing a blemished DBS Check
- ❌ Request to delete a DBS application and removing the update service.
- Getting Started and Troubleshooting DBS issues
- Requesting a new Lead Administrator and /or additional ID verifier for your DBS’s
- Updating your details with us
- BOOKING PORTAL
